Effective Date: 1/1/2022

Introduction

JW Holland Wellness & Aesthetics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Mailing address
• Date of birth
• Medical history and health information relevant to our services
• Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Schedule and manage appointments
• Process payments and send billing information
• Communicate with you about services, promotions, and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of this site may become inaccessible or not function properly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit.

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing and email delivery.
• Legal Requirements: We may disclose information where required by law or to protect our rights.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage of information can be guaranteed to be 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

HIPAA Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Legal Duty

We are required by applicable federal and state law to maintain the privacy of your protected health information (PHI). We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This Notice takes effect 1/1/2022, and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes.

Permitted Uses and Disclosures

We may use and disclose your protected health information (PHI) for the following purposes:

Treatment

We may use or disclose your PHI to a physician or other healthcare provider providing treatment to you. For example, we may share your health information with a specialist who needs it to treat you.

Payment

We may use and disclose your PHI to obtain payment for services we provide to you. For example, we may send claims to your insurance company or other payers.

Healthcare Operations

We may use and disclose your PHI in connection with our healthcare operations, including quality assessment and improvement, reviewing the competence or qualifications of healthcare professionals, and conducting training programs.

Appointment Reminders

We may use or disclose your PHI to provide you with appointment reminders (such as voicemail messages, postcards, or letters).

Required by Law

We may use or disclose your PHI when we are required to do so by law.

Public Health and Safety

We may disclose your PHI for public health activities and purposes to:

• A public health authority that is authorized by law to receive such information for the purpose of preventing or controlling disease, injury, or disability
• Prevent or lessen a serious and imminent threat to the health or safety of a person or the public
• A government authority authorized to receive reports of abuse, neglect, or domestic violence

Business Associates

There are some services provided in our organization through contracts with business associates. When these services are contracted, we may disclose your health information to our business associates so that they can perform the job we have asked them to do. To protect your health information, however, we require the business associate to appropriately safeguard your information.

Other Uses

Other uses and disclosures of your PHI will be made only with your written authorization, unless otherwise permitted or required by law. You may revoke this authorization at any time, in writing, except to the extent that we have already made a use or disclosure in reliance on your authorization.

Your Rights Regarding Your Health Information

Right to Inspect and Copy

You have the right to inspect and copy your PHI. You must submit your request in writing. We may charge a fee for the costs of copying, mailing, or other supplies associated with your request.

Right to Request Amendment

If you feel that the health information we have about you is incorrect or incomplete, you may ask us to amend the information. You must submit your request in writing and provide a reason that supports the request.

Right to an Accounting of Disclosures

You have the right to request an "accounting of disclosures." This is a list of the disclosures we made of your health information for purposes other than treatment, payment, healthcare operations, and certain other activities.

Right to Request Restrictions

You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or healthcare operations. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.

Right to Request Confidential Communications

You have the right to request that we communicate with you about health matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

Right to a Paper Copy of This Notice

You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy.

Breach Notification

We are required by law to maintain the privacy and security of your PHI. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We are required to abide by the terms of this Notice and to notify you of any breach of unsecured PHI.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the Secretary of the Department of Health and Human Services, Office for Civil Rights. You will not be penalized for filing a complaint.

To file a complaint with the Office for Civil Rights, send a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, call 1-877-696-6775, or visit www.hhs.gov/ocr/privacy/hipaa/complaints.

Contact Information

If you have questions about this Privacy Policy or our HIPAA Notice of Privacy Practices, or wish to file a complaint, please contact our Privacy Officer:

Privacy Officer
JW Holland Wellness & Aesthetics
7643 E 126th St S, Suite A
Bixby, OK 74008
Phone: (918) 398-8728
Email: info@jwhollandwellness.com